At pak22 we take the privacy of every Pakistani player seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Six principles that define how pak22 handles your personal data
All data transmitted to and from the pak22 platform is protected by 256-bit SSL/TLS encryption. Stored player data is held on access-controlled servers with full audit logging of all access events.
pak22 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data stays within the pak22 ecosystem and its authorised processors.
Data collected by pak22 is used only for the specific purposes stated in this policy — account management, payment processing, KYC compliance, and platform improvement. Nothing more.
Every registered pak22 player has the right to request a copy of all personal data we hold about them, free of charge. Submit your request via live chat or email and we will respond within 30 days.
Subject to our legal and regulatory retention obligations, you may request deletion of your pak22 account data at any time. We will confirm the scope of deletion and the timeline within 72 hours of receiving your request.
This policy is written in plain, accessible English so every pak22 player in Karachi, Lahore, Islamabad, or anywhere else in Pakistan can clearly understand how their data is handled — no confusing legal jargon.
pak22 ("the Company", "we", "us", "our") operates the online sportsbook and casino platform available at pak22.pro and all associated subdomains and mobile interfaces. pak22 is licensed under an international gaming framework and operates specifically to serve Pakistani players with cricket betting, live casino, slot games, and related gaming services denominated in Pakistani Rupees (PKR).
For the purposes of data privacy law applicable under our licensing framework, pak22 is the data controller in respect of the personal information collected through this platform. This Privacy Policy applies to all visitors, registered players, and former players of the pak22 platform.
This Privacy Policy applies to all personal data collected by pak22 through:
This policy does not apply to third-party websites or services that may be referenced by pak22 for informational purposes. Players who visit such third-party platforms should consult the privacy policies of those platforms directly.
When you create a pak22 account, we collect the following information that you provide directly:
To comply with our international gaming licence obligations and anti-money laundering requirements, pak22 may request and collect:
pak22 records all financial transactions associated with your account, including:
pak22 does not store full card numbers or full bank account numbers. Payment identifiers (such as the last four digits of a payment method or a truncated mobile wallet number) are retained solely for verification and dispute resolution purposes.
When you access the pak22 platform, our servers automatically collect certain technical information, including:
If you contact pak22 via live chat or email, we retain records of those communications including the content of messages, timestamps, and the resolution applied. These records are used to ensure quality of service, to train our support team, and to maintain an accurate record in the event of any dispute.
pak22 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, login credentials |
| Identity verification (KYC) | CNIC copy, proof of address, selfie |
| Processing deposits and withdrawals | Transaction data, payment method identifiers |
| Settling bets and casino games | Bet history, transaction data |
| Fraud prevention and AML compliance | All data categories, IP address |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring | Betting patterns, session data, transaction data |
| Platform improvement and analytics | Technical and usage data (aggregated) |
| Marketing communications (opt-in only) | Email address, mobile number, preferences |
| Regulatory reporting and legal compliance | All data categories as required by law |
pak22 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where required for fraud detection and AML screening — in which case you have the right to request human review of any automated decision affecting your account.
pak22 processes your personal data on the following legal grounds:
pak22 shares personal data with the following categories of third-party service providers, strictly on a data processing basis and only to the extent necessary for the specified purpose:
pak22 may be required to disclose player data to its gaming licence authority, financial intelligence units, or law enforcement agencies where required by applicable law or regulation. Such disclosures are made only to the extent legally required and, where permitted, we will notify the affected player.
pak22 does not sell, rent, or otherwise commercially exploit your personal data to any third-party advertiser, data broker, or marketing agency. All third-party processors engaged by pak22 are contractually bound to process your data only on our instructions and in accordance with applicable data protection standards.
pak22 operates under an international gaming licence, and some of the third-party processors we engage — particularly KYC verification providers and game content studios — may process data on servers located outside Pakistan. Where such international transfers occur, pak22 ensures that adequate safeguards are in place, including contractual data protection clauses consistent with our licensing framework obligations.
Your data will never be transferred to a jurisdiction that does not provide an adequate level of protection for personal data without the implementation of appropriate contractual or technical safeguards.
pak22 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The following retention periods apply as a general guide:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Cookies are small text files placed on your device when you visit the pak22 platform. They allow us to recognise your device, maintain your session, remember your preferences, and collect anonymous usage analytics that help us improve the platform experience for all Pakistani players.
You may control non-essential cookie categories through the cookie preference centre accessible from the footer of the pak22 platform. You may also manage cookies directly through your browser settings, however please note that disabling strictly necessary cookies will prevent you from accessing your pak22 account.
As a pak22 player, you hold the following rights in relation to the personal data we hold about you:
To exercise any of these rights, contact our support team via live chat (available 24/7) or by email at [email protected]. We will acknowledge your request within 72 hours and respond in full within 30 calendar days.
The pak22 platform is strictly intended for adults aged 21 years and above. pak22 does not knowingly collect or process personal data relating to individuals under the age of 21. Age verification is conducted as part of the registration and KYC process for all new accounts.
If pak22 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data to the extent permitted by our regulatory retention obligations, and take such further steps as are required under our responsible gaming policy. If you believe that a minor may have accessed or registered an account on the pak22 platform, please contact our support team immediately via live chat.
pak22 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration, including:
While pak22 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your pak22 Login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
The pak22 platform may contain references to third-party services such as game studios, payment providers, or responsible gaming organisations. These references do not constitute endorsements of those third parties' privacy practices. pak22 has no control over and accepts no responsibility for the privacy policies or data handling practices of any third-party website or service. We encourage all pak22 players to review the privacy policies of any third-party service they interact with independently of the pak22 platform.
pak22 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. When material changes are made, registered players will be notified via the email address on file at least seven (7) days before the revised policy takes effect. The current version of this policy, together with its effective date, will always be accessible on this page.
Your continued use of the pak22 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any material change to this policy, you should close your pak22 account and cease using the platform prior to the effective date of the change.
If you have any questions, concerns, or complaints regarding how pak22 handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Privacy team through the following channels:
If you are not satisfied with pak22's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority applicable under our international gaming licence framework.
Cricket betting, live casino, and slots — built for Pakistan, protected by design. 21+ only. Gamble responsibly.